Terms and Conditions
Please click here to view our latest day trip terms and conditions.
Please click here to view the BCH Trading Charter (and Booking Conditions).
Please click here to view our latest TicketPlan terms and conditions. The Cancellation Protection option will only be available for bookings made before 31/12/19.
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.
Therefore, you will benefit from all EU rights applying to packages. Woods Reisen Limited will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Woods Reisen Limited have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that they become insolvent. Woods Reisen Limited are members of the Bonded Coach Holiday Group of the Confederation Of Passenger Transport UK Ltd. This is a government approved consumer protection scheme. This ensures that in relation to the coach package holidays described in this brochure (or website) that the clients' monies are protected by a Bond which may be called upon in the unlikely event of the Member’s Insolvency. Clients are recommended to inspect the current membership certificate at our registered office or alternatively go to www.bch-uk.org or telephone 0207 240 3131 to confirm current membership.
Your attention is also drawn to the Bonded Coach Holiday Group Trading Charter that will apply to these coach package holidays.
Details of the Package Travel and Linked Travel Arrangements Regulations 2018 can be found at www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
Your personal data is stored and used by Woods Reisen Ltd, trading as Stewarts Tours. You can contact us on 0118 3224655 between 9am and 5pm Monday to Friday. You can also email us at firstname.lastname@example.org or write to us at 223 Gloucester Crescent, Wigston, Leicester LE18 4YR.
Stewarts Tours is a business dedicated to providing consumers with excellent products and services. We only use your data to process bookings that you have placed with us, to contact you regarding your bookings, and, should you agree that we may do so, to keep you informed of any future products or services we believe you may be interested in.
We will not share your data with any other businesses, unless it is directly linked to the booking you have placed with us eg a hotel or attraction, and it is necessary for them to have details of who will be using their services.
If at any point you wish to see a copy of the data we hold on you, details of how we use and store your data, or receive further details regarding your rights, you can request this from us via phone or e-mail.
If you would like any of the data we hold on you to be permanently deleted from our records, please advise accordingly.
You have given us consent to use your personal data to contact you in the future regarding products and services that we believe you may be interested in. We do not share your data with any organisations outside of Stewarts Tours and your data will only be used for the purposes we have discussed.
You have the right to withdraw your consent at any time. This wouldn’t affect any use of your data carried out up until that point but would have immediate effect from when we receive your request. You can withdraw your consent by contacting us by phone or e-mail, or by writing to us using the details given above.